Privacy Policy

1. Overview

2. Information We Collect

• Full name, phone number, email address, and mailing address submitted via our contact form or during intake calls.
• Case-specific information such as property details, lien and judgment records, and related financial documents shared in connection with an advisory engagement.
• SMS opt-in consent records, including the date, time, method of consent, and the phone number provided.
• Technical information such as IP address, browser type, and pages visited through standard web server logs.

3. How We Use Your Information

• To respond to your inquiry and provide distressed asset resolution consulting services.
• To send SMS text messages you have explicitly consented to receive, including case updates, appointment reminders, deadline alerts, and responses to your inquiries.
• To coordinate with relevant third parties (attorneys, trustees, lienholders) on your behalf, only as directed and authorized by you.
• To comply with applicable legal and regulatory requirements.
• To maintain accurate SMS consent records as required by the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
• To improve our website and service delivery.

4. SMS Data Handling

5. Information Sharing

• We do not sell, rent, or trade your personal information to third parties for marketing purposes.
• We may share information with trusted service providers who assist us in operating our business (e.g., cloud storage, document management), subject to strict confidentiality obligations and data processing agreements.
• We may share case-related information with relevant parties (attorneys, lienholders, trustees) only as necessary to deliver our advisory services and only as authorized by you.
• We may disclose information if required by law, court order, subpoena, or regulatory authority.
• We will never share your phone number with third parties for their independent marketing use.

6. Data Security

• We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
• Access to personal data is restricted to authorized personnel who require it to perform their job functions.
• While we take data security seriously, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
• In the event of a data breach that may affect your personal information, we will notify you as required by applicable law.

7. Your Rights

• You may request access to the personal information we hold about you.
• You may request correction of inaccurate or incomplete information.
• You may request deletion of your personal information, subject to legal, contractual, and regulatory retention obligations.
• You may opt out of SMS communications at any time by replying STOP to any message we send. You will receive a single confirmation and no further messages will be sent.
• You may contact us directly to exercise any of these rights using the information below.

8. Cookies & Tracking

• Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic.
• We do not use third-party advertising cookies or behavioral tracking technologies.
• You may disable cookies through your browser settings, though some website features may not function properly as a result.

9. Children's Privacy

10. Changes to This Policy